customer satisfaction

Datamatics, a global Digital Operations, Technologies and Experiences company announced that Datamatics has been positioned by…

Recognition from Research in Action and Analytics Insight, New Customer Wins Attest to OpsRamp’s Growing AIOps Momentum  OpsRamp,…

The modern connected audit, risk, and compliance platform also wins plaudits from customers for its ease of use, frictionless…

Over 60% of product professionals building products and applications with embedded analytics have experienced increased…

Member Services Team Recognized for Superior Contact Center and Customer Experience Performance Demonstrating its dedication to…

Prophix Recognized as Dominant Vendor in CPM Mid-Market Category Prophix Software, a global leader in mid-market Corporate…

Finn AI's state-of-the-art Conversational AI solution and deep financial services expertise complement Glia's industry-leading DCS…

Leading voice AI startup expands global footprint, offering revolutionary customer experience solution to U.S. Skit.ai, the…

Level AI, the customer service intelligence platform, launched a new agent screen recording and monitoring product on Thursday.…

New capabilities give businesses greater visibility and access to data showing the effectiveness of their branded outbound calls…