Customer Service

Strategic collaboration enhances CRM workflows with embedded telephony controls for a unified, efficient customer service…

Nextech3D.AI, a leading technology company specializing in AI-powered 3D modeling, augmented reality, and immersive experiences,…

Zendesk, a leader in Agentic AI-powered service, unveiled its groundbreaking Zendesk Resolution Platform at its annual Relate…

NICE has launched CXone Mpower Orchestrator, an AI-powered solution designed to deliver end-to-end automation in customer service…

Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves…

VCI Global Limited, a leading innovator in AI-driven enterprise solutions, announces its upcoming AI Integrated Server and AI…

Kinsta, a managed hosting provider for WordPress powered by Google Cloud Platform, has been named the No. 1 Best WordPress Hosting…

ServiceNow, the AI platform for business transformation, announced the introduction of AI agents for the telecom industry. The AI…

Klaviyo, the company enabling smarter digital relationships for over 167,000 businesses, has unveiled Klaviyo B2C CRM—the first…

EZLynx, an Applied company, announced the launch of the latest AI capabilities in its all-in-one management system. Leveraging…