customer service platform

Meltwater, a global leader in media, social, and consumer intelligence, has announced a strategic collaboration with NICE, the…

Gladly, an AI-powered customer service platform that puts people, not tickets, at the center, announced the launch of Sidekick on…

On November 19, 2024, Tidio, a leading AI-powered customer service platform, announced the expansion of Lyro AI to its email…

Front, the industry-leading AI-powered customer service platform built for collaboration, announced the acquisition of Idiomatic,…

Front, the modern customer service platform, announced that co-founder Mathilde Collin is taking over as Executive Chairman of…

Intercom, the leading customer service platform for internet businesses, announced it has launched three new automation-first…

Dixa, the conversational customer service platform, announces Dixa Discover, a new analytics suite to help businesses leverage…

Hiver, a Gmail-based customer service platform, has launched its own knowledge base portal that helps companies build, host, and…

Acquisition strengthens Gupshup’s suite of conversational tools with a unified, intelligent Agent Assist inbox Gupshup, a…