Front appoints new CEO to lead next phase of AI growth and innovation News Desk Mar 26, 2024 Front, the modern customer service platform, announced that co-founder Mathilde Collin is taking over as Executive Chairman of…
Intercom Announces New GPT-3.5 Enabled Features Within its Customer Service Platform PR Newswire Feb 1, 2023 Intercom, the leading customer service platform for internet businesses, announced it has launched three new automation-first…
Dixa Discover Unlocks the Power of Customer Service Data to Drive Growth Business Wire Nov 11, 2022 Dixa, the conversational customer service platform, announces Dixa Discover, a new analytics suite to help businesses leverage…
Hiver launches its knowledge base portal; helps companies worldwide offer better self-service to… PR Newswire Sep 8, 2022 Hiver, a Gmail-based customer service platform, has launched its own knowledge base portal that helps companies build, host, and…
Gupshup acquires OneDirect, the Leading Omnichannel Customer Service Platform for Global Businesses Business Wire Jun 2, 2022 Acquisition strengthens Gupshup’s suite of conversational tools with a unified, intelligent Agent Assist inbox Gupshup, a…