Customer Service

Essex offices to serve as regional head office, expanded customer service centre IAA, Inc., a leading global digital…

A leader in outpatient imaging services to provide smart digital and self-service experiences with NICE CXone to improve services…

The solution passes customer engagement data and visual context from digital self-service channels seamlessly to live agents when…

Contact centers can now resolve customers' issues across voice, messaging, and digital channels with a single automation solution…

GoDocs, the automation leader in commercial loan document generation, announces the launch of their nationwide account management…

Pure IP have announced the launch of its Dynamics Call Connect service, to enable inbound and outbound calling to the Microsoft…

Hi Steffen, could you tell us about your journey in technology? My journey in technology began more than a decade ago when I…

Solvvy Offers Advanced Conversational AI and Automation Capabilities to Accelerate Zoom’s Delivery of Personalized, Effortless…

Lang.ai has announced its completion of a $10.5M Series A led by Nava Ventures with participation from new and existing investors…

The company was recognized for its customer-forward approach and service personalization in the B2B category BairesDev®, a…