Customer Service

Company sees over 350% year-over-year Astra DB growth as enterprises including Freshworks, Recruiter.com and Trigyn select its…

Banking technology is always evolving to make money management more efficient, secure, and accessible. Contactless payment is an…

Pega receives top scores in current offering and strategy categories, and highest possible score in market presence category…

Why Targeted Advertising Works? An effective marketer understands how to target their digital efforts with appropriate targeted…

Essex offices to serve as regional head office, expanded customer service centre IAA, Inc., a leading global digital…

A leader in outpatient imaging services to provide smart digital and self-service experiences with NICE CXone to improve services…

The solution passes customer engagement data and visual context from digital self-service channels seamlessly to live agents when…

Contact centers can now resolve customers' issues across voice, messaging, and digital channels with a single automation solution…

GoDocs, the automation leader in commercial loan document generation, announces the launch of their nationwide account management…

Pure IP have announced the launch of its Dynamics Call Connect service, to enable inbound and outbound calling to the Microsoft…