Customer Service

New study finds that 74% of the most digitally savvy companies still can’t identify the same customer across different engagement…

New executive roles continue the company’s advancement in digital media strategy and best-in-class client experience…

This transaction adds a best-in-class customer service tool to ZENVIA's platform, consolidating its position as a leading unified…

With so much conflicting information on customer technology innovation being fed to premium and luxury brand executives, it is no…

The unification of two powerhouse email companies establishes the benchmark for first party email data enhancement TowerData,…

Once again recognized for superior customer service by American Business Awards® Qumu, the leading provider of best-in-class…

Cornerstone Building Brands, Inc., the largest manufacturer of exterior building products in North America, is proud to announce…

iSportsman ARX is being brought to you by the company that has been recognized for its ability to respond to ever-changing…

SugarCRM, provider of the award-winning AI-driven CRM platform, announced double-digit growth for fiscal year 2022 along with a…

Leader in Contact Center Automation Set for Further Expansion After Growing More Than 3X in the Past Year  Replicant, the…