Customer Service

Allows companies to stay on the pulse of customer needs with better engagement throughout the customer journey Pexip, a global…

Simplr announced it has been included as an Honorable Mention in 2022 Gartner Magic Quadrant for Customer Service BPO. "Gartner…

Over the last two years, our company has experienced significant growth in demand for its ResinDek® engineered flooring panel and…

Company Veteran Transitions from Acting CEO to Official Appointment Zappos.com, the experiential e-commerce and customer…

The Customer Engagement Hub helps customers increase revenue and retain end users while meeting their demands for optimized…

MetTel's Customer Service team and leaders recognized in three categories for their outstanding performance MetTel, a digital…

Hotel performance management leader myDigitalOffice acquires Focal Revenue to bring additional visibility across hotel portfolios…

NICE VoC customers achieved measurable improvements in business metrics including revenue increase, cost decrease, and agent…

5X ROI seen in initial service provider deployment Nrby, Inc. a leader in dynamic location intelligence for service provider…

Digital contact center and chatbots provide efficient and intelligent customer services to enhance visibility across the…