Customer Service

Hi Daniel, could you tell us about your journey in MarTech?  I started my career in strategy consulting, which was exciting and…

Northpoint Commercial Finance (Northpoint) a diversified inventory finance company, celebrated 10 years of exceptional growth…

Using Freshdesk and AWS helps leading travel organisation support airport Covid-19 testing facilities service a surge of 45% in…

Positioning Based on Customer Satisfaction, Customer Service Delivery, Growth, Innovation and Digital Banking Capabilities Q2…

Experion Technologies is proud to be recognized as a Global Leader in delivering exceptional Customer Value in the Software…

Talkdesk supports iconic travel and tourism brand on journey to the cloud Talkdesk®, Inc., a global customer experience leader…

Empowers mobile workforces with more tools and control over the delivery of high-quality customer experiences…

Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List…

Dialpad adds conversational AI to dynamically learn and apply customer intent across all modes of customer communication cutting…

Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, announced that it has…