Everise Repositions Branding to Cement Evolution as End-to-End Customer Service Player PR Newswire Jan 19, 2023 Leading customer service company Everise announced the launch of its new brand repositioning, which includes a refreshed visual…
WorkWave Announces Full-Service Communication Center to Streamline Customer Relations PR Newswire Jan 10, 2023 WorkWave, a leading provider of SaaS software solutions that support every stage of a service business's life cycle, announced the…
Conduent Customer Experience Management Data Analysis: Technology Consumers Remain in Chat Channel Globe Newswire Dec 23, 2022 During the COVID-19 pandemic consumers increasingly turned to digital channels to interact with brands. According to analysis from…
Ada leverages OpenAI to deliver AI-powered customer service PR Newswire Dec 21, 2022 Ada, the customer service automation company, announced it is now leveraging technology from OpenAI, the AI research and…
Aivo’s Video Conversational AI, the First AI Video Avatar Designed to Interact With Customers Business Wire Nov 23, 2022 Aivo, a global leader in Artificial Intelligence (AI) applied to Customer Service, has developed a new way for companies to…
YoYo Media Introducing New SMM Panel Services for Enhancing Business PR Newswire Sep 12, 2022 SMM panels have become largely popular in recent times. These social media marketing panels allow users to get different kinds of…
MarTech360’S Weekly News Roundup Featuring Celebrus, Matrix, LeanData, Zyte, Cameo And More Suchita Dey Aug 19, 2022 Here is MarTech 360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information…
Martech 360 Interview With Brian Kim, CEO, Relo Metrics Suchita Dey Aug 17, 2022 What we do at Relo Metrics is provide actionable data in a manner that it can be used as a leading indicator, wrapped with…
Survey – 49% of Consumers Believe Brands Are Neglecting In-App Customer Support PR Newswire Aug 4, 2022 Mobile apps have become the center of people's everyday lives, but many companies are missing an opportunity to deliver customer…
Disrupting Chatbots for 24/7 Customer Service with Stijn Hendrikse PR Newswire Jul 26, 2022 Disrupting markets as a serial entrepreneur and marketing leader for decades, Stijn Hendrikse is now turning his laser focus on…