Customer Service

The Globee® Awards, organizers of the world’s premier business awards and business ranking lists, has named Sitel Group® as a…

Member Services Team Recognized for Superior Contact Center and Customer Experience Performance Demonstrating its dedication to…

Leader for 9th Consecutive Quarter, Earning 98 out of 100 Satisfaction Rating UJET, Inc., the intelligent, modern contact…

myDigitalOffice (MDO), the world's fastest growing hotel performance management platform, announced the acquisition of Datavision…

Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle…

Alorica to Offer Clients First-to-Market, Exclusive Access to Breakthrough AI Technology Alorica Inc., a trusted global leader…

Intermedia Interaction Analytics™, a new feature of Intermedia Intelligent Contact Center™, helps businesses capture the voice of…

Airkit introduces a new conversational visual builder and agent automation tools to increase self-service effectiveness with a 20x…

Leading voice AI startup expands global footprint, offering revolutionary customer experience solution to U.S. Skit.ai, the…

The enhancements and improved platform flexibility enable leading organizations to deliver enhanced customer experience and…