Customer Service

Demand for time-saving automation from business teams has increased in more than 90% of companies New easy-to-use solution…

Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has started to…

Simplr's conversational experience platform named a winner among nearly 3,000 nominations Simplr announced that it has been…

The Globee® Awards, organizers of the world’s premier business awards and business ranking lists, has named Sitel Group® as a…

Member Services Team Recognized for Superior Contact Center and Customer Experience Performance Demonstrating its dedication to…

Leader for 9th Consecutive Quarter, Earning 98 out of 100 Satisfaction Rating UJET, Inc., the intelligent, modern contact…

myDigitalOffice (MDO), the world's fastest growing hotel performance management platform, announced the acquisition of Datavision…

Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle…

Alorica to Offer Clients First-to-Market, Exclusive Access to Breakthrough AI Technology Alorica Inc., a trusted global leader…

Intermedia Interaction Analytics™, a new feature of Intermedia Intelligent Contact Center™, helps businesses capture the voice of…