Customer Service

Airkit introduces a new conversational visual builder and agent automation tools to increase self-service effectiveness with a 20x…

Leading voice AI startup expands global footprint, offering revolutionary customer experience solution to U.S. Skit.ai, the…

The enhancements and improved platform flexibility enable leading organizations to deliver enhanced customer experience and…

Honored as an innovative CX solution which delivers extraordinary customer experiences, NICE Enlighten AI offers a comprehensive…

Component makes it easy to embed Pega into Salesforce environments to further automate customer service workflows Pegasystems…

Industry-leading text analytics uncover the agent behaviors that most impact customer satisfaction and loyalty A majority of…

WALLIX delivers cost-effective and flexible cybersecurity products to prevent data breaches and streamline productivity Based…

This event provides participants insights, tools, and connections to help improve customer satisfaction rates, reduce customer…

This event provides participants insights, tools, and connections to help improve customer satisfaction rates, reduce customer…

New and expanded features include call and screen recording, video playback, after-work automation and quality forms to complement…