Workflow Automation Now Included as a Standard Capability in the Five9 Intelligent CX Platform…
Five9, a leading provider of the Intelligent CX Platform, announced enhancements to Five9 Workflow Automation (WFA), including new…
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CX ™ platform
Cognizant Engaged by Volkswagen Group Ireland to Transform its Digital Customer Experience
Cognizant announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer…
Genesys Sets the Pace for Industry Sustainability Initiatives with Latest ESG Recognition
Genesys®, a global cloud leader in customer experience orchestration, has been recognized by two leaders in sustainability ratings…