Alorica Named a Leader in NelsonHall’s 2023 Content Transformation Services NEAT Assessment for CX…
Alorica Inc., an award-winning global leader in next-generation customer experience CX solutions, has been named a Leader in…
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CX solutions
TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365 Customer Service
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital…
TTEC publishes second annual Environmental, Social, and Governance Report
TTEC Holdings, Inc. one of the largest global customer experience (CX) technology and services innovators for end-to-end digital…
TTEC Digital launches Optics for Google CCAI Platform
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital…
Glance continues to fuel innovation with new hire of Jim Luciani
Glance, the leader in Guided CX solutions, announces that Jim Luciani has joined its leadership team as SVP of Engineering to…
Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for…
Cognigy, a Conversational AI market leader, and Foundever™, a global leader in the customer experience (CX) industry, announced a…
NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation
NICE and Cognizant announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX)…
TTEC Digital announces strategic CX partnership with Google Cloud
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital…
AmplifAI Launches New Channel Partner Program
Adding distribution channels to expand the reach of performance enablement solutions
AmplifAI, the leading AI-Driven…