CX

Following its recent SX Live conference for the support industry, SupportLogic, the world's first support experience platform,…

Verint , The Customer Engagement Company™, celebrated its partners across the EMEA region and announced the organisations honoured…

Piano, a leading digital experience platform, announced that Amsterdam will become its new global headquarters. The relocation…

Independent research firm recognizes Oracle Advertising and Customer Experience for its “strength in product vision and execution…

A single unified inbox for understanding, segmenting and responding to everything customers are saying across social media,…

Genesys, a global cloud leader in customer experience, has received the US Federal Risk and Authorization Management Program's…

Gupshup, a global leader in conversational engagement, announced today the acquisition of AskSid, a leading Conversational AI…

Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent…

Simultaneous Configuration Across AWS and GCP Ensures 100% Uptime and Availability for Customer Service and Sales Operations…

Company delivering on its vision to enable in-depth insights via self-captured video and images, adding to its already…