NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire… News Desk Mar 27, 2024 NICE announced the next generation of Enlighten Copilot designed specifically for supervisors and CX decision-makers powered by…
NICE to Acquire LiveVox, Revolutionizing How Organizations Manage Proactive Outreach With the Power… News Desk Oct 5, 2023 NICE and LiveVox announced that NICE has entered a definitive agreement to acquire LiveVox, a leading AI-driven proactive…
NICE CXone Summer 2023 Release Unlocks New Levels of Openness and Flexibility to Deliver CX at Scale News Desk Sep 21, 2023 NICE announced the Summer 2023 Release of CXone, which adds new capabilities, underpinned by Enlighten, that drive fluent…
NICE Delivers AI-Powered CX to Accelerate Smart Self-Service Adoption While Improving Employee… Business Wire Apr 5, 2023 NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help…
NICE Introduces Groundbreaking Innovations in Digital CX and AI in CXone Summer 2022 Release Business Wire Jul 8, 2022 Further expanding NICE’s commitment to CXi, the newest CXone release offers first-of-its-kind capabilities to enable fully…
NICE Brings Digital Customer Experiences to Singapore with the Launch of CXone Business Wire Mar 22, 2022 Companies in the Asia Pacific region can now exceed today’s consumer and employee expectations by delivering effortless,…
NICE Accelerates Self-Service Success with the Launch of Innovative AI-Powered Capabilities in its… PR Newswire Mar 4, 2022 Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent…
NICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Program Business Wire Feb 4, 2022 NICE announces CXone compatibility with the Chrome OS ecosystem NICE announced the expansion of its partnership with Google and…