digital channels

During the COVID-19 pandemic consumers increasingly turned to digital channels to interact with brands. According to analysis from…

Storyblok, the content management system (CMS) category leader for 2022 that empowers both developers and content teams to create…

It’s no secret that the last few years have upended the way customers want to interact with companies. SAS’ Experience 2030 report…

Siteimprove, the leading enterprise platform that helps brands transform content into revenue, announces its partnership with…

DeepTarget Inc., a Fintech company that simplifies digital marketing for banks and credit unions by utilizing data insights and AI…

Collaboration will help global brands create consistency across every customer touchpoint Writer, the AI writing assistant for…

Makes SMS and phone calls part of the seamless digital experience Glia, the leading provider of Digital Customer Service (DCS),…

First of its kind analysis uncovers the language and approaches that best resonate with customers across digital channels,…

Survey findings from Mitto announced at Collision highlight necessity for omnichannel communications support in ecommerce…

Medallia, Inc., the global leader in customer and employee experience, announced a partnership with Goodwood and Nucleus at …