digital channels

DeepTarget Inc., a solution provider that utilizes data mining and business intelligence in order to deliver targeted…

Mass Shift to Digital Creates Challenges for Brands Looking to Drive Superior Customer Engagement The twin forces of digital…

Voice and Cloud Call Center solution provider to expand its partnership with ServiceNow to deliver advanced voice-enabled…

Sprinklr, the unified customer experience management platform for modern enterprises, announced it has been named a Leader in the…

Offerings include dynamic and personalized creative and one-tag technology that drives unparalleled efficiencies and reduces…

Existing partnership expands to resell Glia as an integrated part of the core Duck Creek Platform Duck Creek Technologies, a…

Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent…

The Partners’ Newly Released Upfront Planning Guide Provides an Industry Playbook for Getting Maximum Attention from TV Ad…

Product-led growth driven by the fundamental shift of businesses toward inside sales and the use of video for virtual selling,…

NICE announces CXone compatibility with the Chrome OS ecosystem NICE announced the expansion of its partnership with Google and…