Digital transformation

Acuity Contact Center Performance Management Platform Recognized as Remote Work Pioneer. Sidekick Agent Coaching Solution Awarded…

Positioning Based on Customer Satisfaction, Customer Service Delivery, Growth, Innovation and Digital Banking Capabilities Q2…

The increasingly digitalized enterprise environment globally has made it imperative for companies to look for better…

Edison Interactive (EI) announced it has integrated with the Hivestack Supply-Side Platform (SSP), a leading programmatic…

New cloud capabilities designed to help retail companies stay competitive and continuously innovate customer experience in a…

Research from MIT SMR Connections uncovers best practices of highly successful CX teams to win business and loyalty A new global…

One IBC Group, an international corporate service provider with 12 years of experience and a global outreach, highlighted in its…

Leading organizations like British Telecom, Becton Dickinson, City of Los Angeles, City of Santa Monica, Fujitsu, Rogers…

Digital Transformation Veteran Joins MERGE To Help Drive Business Growth MERGE, a premier storytelling technology agency…

Strategic acquisition to further strengthen Infosys' digital experience capabilities in Germany, across Europe, and Northeast Asia…