SuccessKPI Appoints Josh Abich as Chief Revenue Officer to Manage AI-Powered Hypergrowth News Desk Apr 17, 2024 SuccessKPI, Inc., a cloud-native CCaaS insight provider and a leader of the current 2023 Frost & Sullivan Workforce…
Teleperformance Recognized with Frost & Sullivan’s 2024 Global Company of the Year Award… News Desk Apr 16, 2024 Frost & Sullivan recently researched the customer experience (CX) industry for best practices in agent engagement and, based…
Wowza Expands Video On Demand Capability Within Its Market-Leading Live Streaming Offering News Desk Apr 8, 2024 Wowza, the worldwide leader in providing scalable, reliable, and secure video streams for organizations and audiences across the…
NICE Recognized for European AI Product Innovation Industry Excellence News Desk Apr 1, 2024 NICE announced it has received Frost & Sullivan’s 2024 Best Practices New Product Innovation Award for its ongoing…
Intradiem Awarded Frost & Sullivan’s 2024 Global New Product Innovation Award for… News Desk Mar 19, 2024 Frost & Sullivan recently researched the agent experience (AX) industry and, based on its findings, recognizes Intradiem with…
Intermedia Cloud Communications Now Includes Free Archiving for All Intermedia Unite Licenses,… News Desk Feb 29, 2024 Intermedia Cloud Communications, a leading global provider of intelligent cloud communications and collaboration solutions to…
Teleperformance Applauded by Frost & Sullivan for Helping Clients Optimize and Transform Their… News Desk Feb 29, 2024 Frost & Sullivan assessed the Asia-Pacific (APAC) customer experience (CX) outsourcing services industry and, based on its…
TNS, Frost & Sullivan Executive Brief: A Blueprint for Brand Authentication and Branded Calling… News Desk Jan 31, 2024 Call spoofing and the erosion of trust in voice calling is creating unprecedented challenges for enterprise contact centers and…
Wowza Named a Leader in 2023 Frost Radar for Enterprise Video Platforms News Desk Dec 20, 2023 Wowza, a global leader in live and on-demand video streaming, has been named an enterprise video platform (EVP) growth and…
Teleperformance Recognized by Frost & Sullivan for Omnichannel Customer Experience in the… News Desk Nov 1, 2023 Teleperformance, a global leader in digital business services, announced that Frost & Sullivan recognized the company with the…