Genesys Awarded a 2024 AWS Partner Award News Desk Dec 10, 2024 Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced it is a recipient of a 2024 Geography and Global…
Genesys Named Leader in 2024 Gartner® Magic Quadrant for CCaaS News Desk Oct 31, 2024 Genesys®, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the …
IR Joins the Genesys AppFoundry Program Unlocking Next-Level Contact Center Performance News Desk Jun 19, 2024 IR , a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C),…
Coveo Announces New Partnership with Genesys to Empower Contact Center Agents with AI Search,… News Desk May 17, 2024 Coveo, the leading enterprise AI platform that brings AI search and GenAI to every point-of-experience, enabling remarkable…
Genesys Accelerates the Future of Personalized AI-Powered Experiences at Xperience 2024 News Desk May 15, 2024 At Xperience 2024 — the customer experience (CX) event of the year — Genesys® unveiled multiple innovations to accelerate the…
Nectar Solutions Now Available on Genesys AppFoundry News Desk May 9, 2024 Nectar Services Corp. announced its Digital Experience Platform and CX Assurance tools are now available on the Genesys…
Intradiem Joins Forces with Genesys, Revolutionizing Customer Service at Xperience 2024 News Desk May 9, 2024 Intradiem, the leading provider of contact center automation solutions for customer service teams, proudly announces its gold…
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences News Desk May 8, 2024 ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow, the AI platform for business transformation, and…
Genesys Xperience 2024: Accelerating the Future of AI-Powered Experience Orchestration News Desk Apr 19, 2024 Genesys, a global cloud leader in AI-powered experience orchestration, announced Xperience 2024, the customer experience (CX)…
Global Technology Solutions, Inc. (GTS) Celebrated for Innovation, Wins MarTech Award for Most… News Desk Apr 10, 2024 Global Technology Solutions, Inc. (GTS), renowned for its innovative customer experience (CX) technologies and management…