One-third of consumers would rather visit the dentist than converse with their bank after a negative…
Survey findings from Mitto reveal SMS and quality support are key to creating positive customer experiences in banking
Mitto, a…
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global omnichannel communications solutions
Two-Thirds of Gen Z favor text messaging over email during ecommerce interactions
Survey findings from Mitto announced at Collision highlight necessity for omnichannel communications support in ecommerce…
A Bad Customer Experience Is Worse Than Shipment Delays, Say 76% Of Americans
New Mitto research indicates that a majority (55%) of consumers have canceled a delayed shipment because of a bad customer…