Observe.AI Research Reveals Contact Centers Are 10X More Prepared with Conversation Intelligence
Study highlights:
Despite adopting AI & automation, 67% of contact centers still rely on manual processes for critical…
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Intelligent Workforce Platform
Observe.AI named Automation Solution of the Year at CCW Excellence Awards 2022
Observe.AI is recognized as a leading solution for contact center and customer experience excellence
Observe.AI, an Intelligent…
Observe.AI Launches Auto QA, the Industry’s First Adaptive Automation for Boosting Agent Performance…
Auto QA accelerates quality assurance and coaching workflows for faster business-improving impact at scale
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Observe.AI’s New Offering for High-Volume B2C Sales Fuels Scalable, Sustainable Revenue Growth
Observe.AI helps B2C customers across verticals achieve breakthrough levels of performance and productivity, including 40% revenue…
Observe.AI ranked G2 2022 Leader in Speech Analytics & Quality Assurance for Contact Centers
Users cite Observe.AI as Easiest Setup and Fastest Implementation, Easiest to Use, and Easiest to do Business With
Observe.AI,…