What is a Customer Engagement Platform? Why Does it Matter? Aparna M A Apr 2, 2024 Imagine you liked a product or service from a company and asked them a question about it. However, they did not respond at all.…
Intercom Announces New GPT-3.5 Enabled Features Within its Customer Service Platform PR Newswire Feb 1, 2023 Intercom, the leading customer service platform for internet businesses, announced it has launched three new automation-first…
Intercom Launches Two-Way SMS and New Bot Features for Businesses to Deliver Better Customer… PR Newswire Jun 23, 2022 The new launches build on Intercom's vision to enable a new era of customer connection and engagement Intercom, the Engagement…