Infobip ranked No.1 in Metrigy’s inaugural CPaaS MetriRank report
Global cloud communications platform Infobip has been ranked as the number one Communications Platform as a Service (CPaaS) …
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omnichannel engagement
Modular Content Powers Omnichannel Engagement at Speed and Scale
Veeva Systems announced that biopharmas are leveraging Veeva Vault PromoMats for modular content to accelerate medical, legal,…
Khoros Reveals How to Best Retain Contact Center Agents with AI and Automation
New whitepaper addresses major agent pain points and strategies to improve their satisfaction and help them manage growing…
Gupshup Acquires Active.Ai, the Leading Conversational AI Platform for Banks and Fintech Companies
Acquisition Brings Advanced, AI powered Omnichannel Conversational Engagement Solutions to BFSI Organizations
Gupshup, a global…
Talkdesk Research Finds Growing Opportunity for Brands to Build Lasting Relationships with Gen Z
Younger generations’ expectations for brands reveal growing opportunity for AI and automation in customer service
The…
Analyst Report: ‘Zeta Leads with a Solution that Simplifies Complex Marketing’
Independent Research firm cites Zeta as a Leader in Email Service Providers report, with highest score in strategy category and…