Simplr Launches Cognitive Paths, the Safeguard for Using ChatGPT in Customer Service
Simplr, a bot-first CX outsourcing solution that offers automation and human agents, announced a major infusion of generative AI…
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Simplr
Simplr Wins Silver Stevie® Award in 2023 Stevie Awards for Sales & Customer Service
Simplr has been presented with a Silver Stevie® Award in the Contact Center or Customer Service Outsourcing Provider of the Year…
MarTech360 Interview With Eng Tan, CEO, Simplr
"CX is essential to making your business competitive and as the economic uncertainty rises, it’s imperative to get right."…
Simplr Receives 2022 Customer Experience Innovation Award from CUSTOMER Magazine
Simplr announced that TMC, a global, integrated media company, has named Simplr's EngageNow Suite as a 2022 Customer Experience…
Simplr Introduces the EngageNow Suite to Eliminate the Customer Service BPO
Simplr, the leading platform built to exceed the expectations of the NOW Customer, announced the general availability of the…
Simplr Wins 2022 AI Breakthrough Award for Best AI-Based Solution for Customer Service
Simplr's conversational experience platform named a winner among nearly 3,000 nominations
Simplr announced that it has been…
Simplr listed as an Honorable Mention in the 2022 Gartner® Magic Quadrant™ for Customer Service BPO
Simplr announced it has been included as an Honorable Mention in 2022 Gartner Magic Quadrant for Customer Service BPO.
"Gartner…
MarTech 360 Interview With Daniel Rodriguez, CMO at Simplr
Hi Daniel, could you tell us about your journey in MarTech?
I started my career in strategy consulting, which was exciting and…