Verve and Alida to Extend Elevated CX Offering to Australia Business Wire Jul 6, 2022 Alida and Premium Partner Verve to strengthen partnership by extending their optimised customer experience offerings across new…
Motivus Joins the Alida Partner Network to Deliver Tailored Customer Experiences in Singapore Business Wire May 18, 2022 Alida, a leader in Total Experience Management (TXM), announced Motivus, an experience-based sales and customer service, and…
Majority of CX Experts Believe Customer Empathy is Necessary to Create Business Value, But Employers… Business Wire May 10, 2022 While 91% of CX professionals believe that empathy is necessary for defining and implementing CX improvements, only 36% said their…