Zendesk

Zendesk announced it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI…

Zendesk announced it has signed a definitive agreement to acquire Klaus, the industry leading AI-powered quality management…

TheLoops AI, the leading predictive CX operations platform, announced the addition of three robust generative AI (GenAI)…

Zendesk, Inc. announced market-leading customer experience (CX) generative AI advancements that allow companies to realize…

PagerDuty, Inc., a global leader in digital operations management, announced the launch of several new capabilities across the…

Wondering how your clients use your product? Curious about your support team's performance? Who's behind on their latest invoice?…

Zendesk, Inc. announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses…

Wrike, the most powerful work management platform, announced an expanded partnership with integration automation platform Unito,…

Unbabel, the AI-powered Language Operations (LangOps) platform that helps businesses deliver multilingual customer experience at…

Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise…