Customer Experience

Alchemer, a global leader in customer experience (CX) and feedback technology, today announced the acquisition of Chatmeter, the…

Glance, a leading provider of cobrowse and visual collaboration solutions, announced the release of its updated AI + Human…

Velocity without clarity can take you in the wrong direction. I tell leaders to start with measurable, high-ROI use cases, prove…

AmplifAI, the leading AI-driven platform transforming enterprise contact center performance, announced it has secured $33.7…

The National Information Solutions Cooperative (NISC) will present Bidgely’s AI-driven solutions at the 2025 NISC Member…

Integration of 8x8’s secure video with Modica’s OMNI platform enables real-time, high-quality engagement over SMS, WhatsApp, and…

Partnership delivers improved personalization and customer experience intelligence with Medalia's Experience Intelligence…

One Platform by AB Tasty brings together best-in-class UX and powerful features into a single, seamless solution for both…

Infobip, a leading global cloud communications platform and trusted Oracle partner, has announced an expanded collaboration with…

Netrio announced the launch of the next release of NetrioNow, a proprietary, a next-generation, AI-powered service delivery…