Customer Experience

Leaders from iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO)…

Foundever, a global leader in the customer experience (CX) industry, announced that Michelle Parks has been named CEO - U.S.…

CloudTalk, the fastest-growing AI-powered calling solution, successfully raised a $28 million round, closing its Series B funding.…

Five9, provider of the Intelligent CX Platform, announced the availability of the Five9 Intelligent CX Platform on Google Cloud…

Capital Square Partners (CSP), a private equity investment firm, completed the acquisition of the minority stake not already owned…

Aisera, a pioneer of Generative AI solutions for the enterprise, announced that Dave Inc., one of the nation's leading neobanks,…

RDA, a boutique provider of business and technology services, is proud to have received its second Digital Clarity Group (DCG)…

Medallia, Inc., the global leader in customer and employee experience, announced the company has been recognized as a Leader in…

A global leader in AI-enabled customer service solutions, Cognigy, announced the availability of its cutting-edge platform in the…

Emplifi, a leading customer engagement platform, announced Ohad Hecht as its new CEO. Hecht takes over the top leadership position…