Customer Experience

Sprinklr, the leading unified customer experience management (Unified-CXM) platform for modern enterprises, announced the…

PolyAI, a leader in enterprise conversational AI, announced it has been recognized in multiple 2025 Gartner reports, including the…

Salesforce announced the launch of Tableau Cloud on Hyperforce in Indonesia, bringing powerful analytics capabilities to one of…

OnviSource, a leading provider of contact center Agentic AI solutions, and CallForce, one of South Africa's premier outsourcing…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

 The only platform combining agent-ready infrastructure, high-attention channels, and Foundry's rapid experimentation to help…

Thunai, an agentic experience middleware company, announced the official launch of the Thunai Agentic Suite, a new collection of…

Setting a New Standard: Sinch's AI and RCS Integration Moves Partners Beyond Messaging and into a New Era of Customer Engagement…

Marketing leaders have admired Apple’s rise for decades. They also feel a deep curiosity about how it happened. How can a company…

8x8, Inc., the industry’s most integrated customer experience (CX) platform provider, has expanded SMS capabilities in 8x8 WorkⓇ …