Customer Experience

RingCentral, Inc., a global leader in AI-powered business communications, announced its acquisition of CommunityWFM, a…

Procedureflow, a leading provider of knowledge management software, announced the appointment of Sarah Jeanneault as Vice…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Engageware, a leading provider of AI-powered customer engagement solutions for the enterprise, announced the appointment of Dan…

Sprinklr, the leading unified customer experience management (Unified-CXM) platform for modern enterprises, announced the…

PolyAI, a leader in enterprise conversational AI, announced it has been recognized in multiple 2025 Gartner reports, including the…

Salesforce announced the launch of Tableau Cloud on Hyperforce in Indonesia, bringing powerful analytics capabilities to one of…

OnviSource, a leading provider of contact center Agentic AI solutions, and CallForce, one of South Africa's premier outsourcing…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

 The only platform combining agent-ready infrastructure, high-attention channels, and Foundry's rapid experimentation to help…