Customer Experience

Moveworks, the leading conversational AI platform for the enterprise, announced that it has been named a finalist in the 2023…

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, unveiled Merkury for…

Americaneagle.com, a family-owned global digital agency, is thrilled to announce that it has achieved both the Sitecore OrderCloud…

eGain Corporation, a leading knowledge platform for enterprises, announced the general availability of eGain Instant Answers™, a…

Quantum Metric, the Continuous Product Design platform for customer-driven digital experiences, has announced the 2023 CPD Signal…

Customer.io, a leading Customer Engagement Platform for tech-savvy marketers, announces Jason Lyman as its new Chief Marketing…

Kara Armit has joined 360PR+ as Vice President, Human Resources to direct all aspects of talent planning and recruitment, employee…

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third Point…

GoTo, the company making IT management, support, and business communication easy with flagship products GoTo Resolve, GoTo…

Freshworks Inc. announced that companies around the world have increased customer retention by using Freshworks’ conversational AI…