Fusion Connect’s Customer Support Team Wins Gold
Fusion Connect, a leading provider of managed security and collaboration services, announced that it has been named a gold winner…
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Customer Experience
Freshworks Helps Businesses Deliver Delightful Customer Experiences
Freshworks Inc., a software company empowering the people who power business, launched an integration with Google’s Business…
Faye and Boost.ai Partner to Redefine the Customer Experience
boost.ai, a leading provider of conversational artificial intelligence (CAI) at scale, and Faye, a market leader in developing…
Namogoo Signs Deal with DFS Furniture to Improve Online Shopping
Namogoo, the world's first Digital Journey Continuity platform, announced its new partnership with DFS Furniture, the biggest sofa…
UJET Launches Research to Improve Contact Center Agent Attrition
UJET, Inc., the world’s most advanced cloud contact center provider, announced new research by DMG Consulting on the rising…
Totango Solidifies C-Suite with Chief Marketing Officer & Chief Design Officer Appointments
Totango, Inc., the industry's only Composable Customer Success (CS) platform that helps companies drive immediate value, has…
Startek® Expands Product Platform to Enhance Employee Experience for Stronger Customer Engagement
Startek, a global customer experience (CX) solutions provider, announced the launch of Startek Agent AI, a modular platform…
Tealium Launches industry-first Customer Data Platform for Pharma
Tealium, the largest independent and most trusted customer data platform (CDP) announced the launch of its industry-first Tealium…
Webb Fontaine Awarded Contract with Benin Government for Implementation of New Customs System in…
Webb Fontaine, a leading provider of advanced and innovative trade and Customs services, has announced it's Customs Webb solution…
ZENVIA Makes Available Investor Day Supporting Materials
Zenvia Inc., the leading cloud-based CX communications platform in Latin America, empowering companies to transform their existing…