Parloa Names Chris Silver as Chief Revenue Officer
Parloa, a global leader in agentic AI for customer experience, announced the appointment of Chris Silver as Chief Revenue Officer…
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Alvaria and CallMiner Partner to Boost AI and CX Efficiency
Alvaria and CallMiner platform users benefit from deep customer insights, compliance-first agent guidance, personalized outreach…
MessageGears appoints Eugene Yukin as Vice President of Product
MessageGears, the leading warehouse-native data activation and customer engagement platform for enterprise brands, is pleased to…
NICE to Acquire Cognigy to Elevate AI‑First Customer Experience
NICE has announced its intent to acquire Cognigy, a leading provider of conversational and agentic AI. The…
Intuit Debuts App Partner Program to Boost Developer Growth and Enhance CX
Introduction of tiers, benefits, and access to new APIs help developers scale and meet the needs of small and mid-market…
Twilio Named Leader in 2025 Gartner® Magic Quadrant for CPaaS
Twilio, the customer engagement platform that drives real-time, personalized experiences for leading brands, announced it has been…
MarTech360’S Weekly News Roundup With Sinch, Innovid, Havas, WunderKIND, DeepL And More!
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Apex Systems Launches Peak CX-AI on AWS Marketplace
Peak CX-AI leverages natural language capabilities in Amazon Lex to deliver enhanced customer service and positions Apex Systems…
Cognigy and TeKnowledge Join Forces to Drive Scalable Agentic AI Adoption Across the Enterprise
Cognigy, a global leader in AI-driven customer service automation, has announced a strategic partnership with TeKnowledge, a…
Gupshup Secures $60M in Funding from Globespan and EvolutionX to Accelerate Conversational AI Growth…
Gupshup, a global leader in Conversational AI, announced it has raised over $60 million in a new funding round comprising both…