Customer Experience

LivePerson , the enterprise leader in digital customer conversations, and Sycurio™, the leading provider of seamless and secure…

PolyAI, a leading company in conversational AI technology, has announced a strategic partnership with Amazon Web Services (AWS).…

mk North America, a leader in conveyor system solutions, is proud to announce a significant advancement in customer support and…

Interactions, a pioneering force in Conversational AI for customer service, launched its AI-powered agent assist solution, Task…

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, proudly announces its recognition…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Scribd, Inc., a multinational technology company focused on the written and spoken word, announced a beta version of Ask AI, a new…

SupportLogic, the leader in Support Experience (SX) management and post-sales CX observability, announced it has acquired xFind, a…

Yext, Inc., the leading digital presence platform for multi-location brands, announced that it has completed its acquisition of…

Pendo, the all-in-one product experience platform, announced that it has acquired Zelta AI, a New York City-based startup that…