Customer Experience

With 70% of respondents reporting that less than half of their customer touchpoints are multilingual, the Global Experience is…

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading CX Management…

AI-Powered SaaS Platform for Product Managers and Marketers Adds Proven Product Executive Who Has Worked for Nubank and RD Station…

The company already has significant traction in Japan where interest in customer success is on the rise  Gainsight announces a…

Hi Ed, could tell us about your journey in technology? I’m a mechanical engineer by education and my first jobs were building…

Cross-channel marketing platform leader uncovers heightened consumer expectations toward email, SMS and mobile app messaging…

Infosys, a global leader in next-generation digital services and consulting, today announced it has been selected by Backcountry,…

Stitch Fix, Inc., the world's leading online personalized shopping and styling experience, announced Debbie Rose Woloshin is…

AIQ recognized in Best Use of First-Party Data Strategy category ActionIQ, the leading enterprise Customer Experience Hub (CX…

The Fuel Growth Podcast is Hosted by Sugar’s Co-Founder and Chief Strategy Officer, Clint Oram, and Sugar’s Global Customer…