Customer Experience

Collaboration Expands Digital Transformation Support for Public Sector Clients ICF, a global consulting and digital services…

Company sees over 350% year-over-year Astra DB growth as enterprises including Freshworks, Recruiter.com and Trigyn select its…

Banking technology is always evolving to make money management more efficient, secure, and accessible. Contactless payment is an…

Solves information security challenges and drives its initiative to its make home-based contact centers as a regular business…

Fobi AI Inc., a leading data intelligence company using artificial intelligence to help clients turn real-time data into…

Leading cosmetic company will use Qualtrics to capture and respond to ongoing feedback from its 46,000-strong global team…

Cloud communications expert Brendan Strain has joined Bridgepointe to lead the CCaaS and UCaaS practices. He will help mid-market…

In a constantly evolving world, it can be challenging to maintain a modern image. One option that business owners often ove­rlook…

Sangfor Technologies, a leading vendor of cyber security and cloud computing solutions, has recently been included in the 2022 …

Winners drove excellence in bringing CX visions to life by enabling exceptional customer and employee engagement and outstanding…