Customer Experience

Chat Inc. CAPE TOWN, South Africa, deploys their WhatsApp Bulk messaging platform, Sweesh, in less than 2 hours for one of the…

The expanded capabilities represent a major milestone for FICO Platform, which has seen adopted by leading global banks worldwide…

Lang.ai has announced its completion of a $10.5M Series A led by Nava Ventures with participation from new and existing investors…

Carahsoft has added Twilio’s Customer Engagement Platform to its GSA IT Schedule 70 Contract Twilio, the customer engagement…

Sprinklr, the unified customer experience management platform for modern enterprises, today announced a new partnership with…

The company received praise for enhancements made to its business license client onboarding process Wolters Kluwer CT…

Data Management Innovator Expands Global Presence to Support Growing Customer Base Arcitecta, a creative and innovative data…

New partnership will bring WorkFusion’s Digital Workers to the Google Cloud Marketplace, expanding availability via trusted global…

Exciting news! Salesforce has signed a definitive agreement to acquire Troops.ai, a leading provider of a revenue communications…

AI-driven Customer Experience Contact Center leader helps partners drive greater business and customer value, faster, with a new…