Customer Experience

Five9, Inc., a leading provider of the intelligent cloud contact center, announced the general availability of two data centers…

Industry leader Naama Saar will provide strategic leadership as the company expands to meet demand for Peta scale data analytics…

Stevie winners will be presented their awards on June 13 in New York Sitel Group®, one of the largest global providers of…

Customers have additional ways to enhance audience experiences and capture greater insights to drive sales and marketing ON24 …

TCV Leads Series C investment for fast-growing AI contract management company Evisort, the no-code contract intelligence…

Shutterstock, Inc., the leading global creative platform for transformative brands and media companies, today announced that Paul…

MiaRec, a global provider of award-winning workforce and customer engagement solutions, announced the release of its Customer…

SoftwareReviews has published its 2022 Contact Center as a Service Data Quadrant, which reveals the top four providers for…

Randa will lead the organization to further power the future of quality recruitment for organizations across the globe Symphony…

Bright Pattern unveils natively-built Remote Assist, which improves remote workforce efficiency, lower issue resolution time, and…