Customer Experience

Former SAP leader Steve Shute brings 25+ years of experience leading large global GTM, sales and customer success organizations to…

The Danish SaaS company makes the strategic hire to strengthen and streamline customer experiences. Kejser joins Agillic’s…

Syniverse’s CPaaS Concierge Integrates with ConnectionsGT CPaaS to Enable Unified Worldwide Communication During Consumers’…

PagerDuty, Inc., a leader in digital operations management, announced that Katherine Post Calvert will join the company as Chief…

Rinsed, the car wash CRM, announced it raised $12 million in Series A financing from Bedrock Capital and Founders Fund. Rinsed…

VR live caming platform Dreamcam became the first VR broadcasting service to implement voice-to-text functionality, allowing its…

Once again recognized for superior customer service by American Business Awards® Qumu, the leading provider of best-in-class…

Throughout the years, new trends in marketing technology continue to arise, expanding the limits of what can be achieved,…

Upcoming ISG Provider Lens™ studies will evaluate how providers are meeting enterprises’ changing customer experience needs amid…

Crawford & Company®, the world’s largest publicly listed independent provider of claims management and outsourcing solutions…