Customer Experience

Online retailers are losing out on a significant amount of revenue to customers dissatisfied with the experience they offer, with…

The acquisition further strengthens the Vancouver media company’s technology solutions and monetization capabilities…

Forsta, a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer, will gain scale and investment to further…

New whitepaper addresses major agent pain points and strategies to improve their satisfaction and help them manage growing…

 Acquisition significantly enhances the suite of solutions offered as part of the Creator Platform to include world-class design…

Personal Data Cleanup helps consumers protect themselves from identity thieves, hackers, and spammers to feel more confident…

Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands,…

Experian, Finastra and MetLife leverage human insight to guide digital transformation journey UserTesting, a leader in…

Recruits tech industry veteran Jeff Haslem to drive the company’s IT strategy to support aggressive business performance goals…

Enhanced customer experiences with Public Relations  Dictionary definitions or a quick google will give you a neat,…