Customer Experience

Voice and Cloud Call Center solution provider to expand its partnership with ServiceNow to deliver advanced voice-enabled…

NICE VoC customers achieved measurable improvements in business metrics including revenue increase, cost decrease, and agent…

Makes CLM more accessible to organizations of all sizes with fast, easy and affordable new offering As it continues to…

TouchBistro Marketing is a POS-integrated platform for automating customized promotions TouchBistro  announced the launch of…

Integration Will Drastically Reduce New User Approval Time from Days to Milliseconds and Increase Deposit Conversion Rates by at…

Voya Financial, Inc., announced that it has hired Jessica Saperstein for the position of chief customer experience officer. “I…

New multi-year partnership helps organizations migrate data to Microsoft Azure faster to build real-time innovations with more…

JAGGAER receives the Customers’ Choice distinction for P2P solutions, becoming one of only two companies to repeat from last year.…

Comarch, a global software house delivering customer engagement and marketing solutions, was chosen by Universal Drugstore to…

Introhive Announces Microsoft Collaboration to Help Customers Improve Productivity, Build Deeper Relationships, Increase Client…