Customer Experience

Industry executive and Smartly.io Board Chair Laura Desmond named as interim CEO Smartly.io, the leading social advertising…

Digital contact center and chatbots provide efficient and intelligent customer services to enhance visibility across the…

Acquisition Brings Advanced, AI powered Omnichannel Conversational Engagement Solutions to BFSI Organizations Gupshup, a global…

The Gartner Peer Insights Customers' Choice is based on feedback and ratings from users who have experience purchasing,…

Strategic acquisition expands Cyara’s digital CX assurance capabilities Cyara, provider of the award-winning Automated Customer…

Resulticks announced that it has joined the Qualcomm Smart Cities Accelerator Program to collaborate on transforming the landscape…

Data analytics in marketing is becoming an increasingly important tool. You can always discover new information about your…

Talkdesk empowers mobile workforces with more tools and control over the delivery of high-quality customer experiences Talkdesk…

McorpCX announced that Forrester Research, Inc has listed the Company in their recent report Now Tech: Customer Experience…

Geoff Galat joins Monetize360 as Chief Marketing Officer (CMO), bringing 30+ years of experience as a CMO to the role…