Customer Experience

Capacity, an AI-powered support automation platform relentlessly focused on improving the customer journey, has acquired CereProc…

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, announced the launch of its…

SuccessKPI, Inc., a cloud-native, contact center customer experience platform provider and a leader of the current 2023 Frost…

Every company wants to create a lasting impression on their customers. But why are brands fixated on this? HubSpot states that…

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, introduced the Sinch…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Accenture has developed for Legrand, a global specialist in electrical and digital building infrastructure, a new Voice of…

AKOOL, a leading generative AI platform for personalized visual marketing and advertising, proudly announces the launch of two…

Sitecore®, a global leader in digital experience software, announced that Eric Stine has joined the company as Chief Operating…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…