Customer Experience

Dialpad, Inc., the industry leader in AI-powered communication and collaboration, announced its strategic partnership with MIA…

IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) and communications workflow automation provider, is proud to…

According to a recent McKinsey study, marketing and sales professionals from all major industries agree that Big Data and…

Sellsy, a leading French provider of all-in-one CRM and FMS (financial management system) software solutions for SMEs, announces…

Talkwalker's new report looks at how brands can build a brighter tomorrow by connecting with their true heart - consumers.…

Empowers mobile workforces with more tools and control over the delivery of high-quality customer experiences…

Residential customer satisfaction with the energy utilities sector overall creeps up 0.3% to 72.2 (on a scale of 0 to 100),…

Companies in the Asia Pacific region can now exceed today’s consumer and employee expectations by delivering effortless,…

HubSpot, the customer relationship management (CRM) platform for scaling companies, announced that Rob Giglio has joined the…

Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List…