Customer Experience

The customer onboarding platform held onto the top spot in last year’s newly created category while reaching past barriers thanks…

Thrio CCaaS Platform Recognized for Industry Innovation Thrio, Inc., maker of award-winning cloud contact center software,…

Using Freshdesk and AWS helps leading travel organisation support airport Covid-19 testing facilities service a surge of 45% in…

The acquisition is an essential part of Dstny's strategy in business integrations; accelerating how business value and innovation…

Next generation of Syte's AI-powered Product Discovery Platform provides upgraded value for shoppers, introducing new on-site…

Industry Veteran Will Continue to Lead Research and Strategy for Driving Adoption of Customer Learning Management Thought…

Positioning Based on Customer Satisfaction, Customer Service Delivery, Growth, Innovation and Digital Banking Capabilities Q2…

Bounteous, the digital innovation partner to the world’s most ambitious brands, announced it is partnering with digital commerce…

Ingram Micro Cloud announced it has retained Microsoft Azure Expert Managed Service Provider (MSP) status for the third…

Bridgeline Digital, Inc., a cloud-based marketing technology software provider, announced that their Hawksearch product has been…