Customer Experience

IQVIA announced the launch of OCE+, the first of several new advancements to its leading life science customer engagement…

Enables Service Providers to capitalize on $21.7B* CPaaS market opportunity Carrier-grade and enterprise-centric CPaaS…

Conversational AI for Customer Service leader Solvemate announces the addition of multilingual bot management capabilities to its…

Sangoma's Contact Center leverages the power of cloud communications to streamline workflows, manage high-volume calling and…

 A New Era of Customer Success Unveiled at Totango's Global Executive Forum Totango for Visual Collaboration with Customer…

Travel technology company will leverage PredictHQ's demand intelligence as it ramps up its data-driven technology solutions for…

Adobe empowers agencies and brands to adapt to the demands of immersive 3D design to streamline marketing production, product…

Cyara Announces New Strategic Partnerships, Executive Hires, and Industry Award Recognition Cyara, provider of the…

Now BigCommerce merchants of all sizes can access Bolt One-Click Checkout to provide frictionless one-click transactions to create…

Purchase Makes Way for Launch of 360ecosystems™ – The Culmination of 360insights’ Multi-Year Vision to Bring Together the Best…