Calabrio Releases New Performance Coaching to Facilitate Agent Success and Customer Service… Business Wire Feb 2, 2022 Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising…
AskNicely’s Frontline Experience Summit Returns in 2022 to Help Service Businesses Make… PR Newswire Feb 2, 2022 Experts from people-powered businesses across marketing, operations, HR, and more share how top services brands win on customer…
InMoment Further Extends AI-Powered Technologies to Advance Experience Improvement Business Wire Feb 2, 2022 - Announces InMoment AI™ to advance its mission to improve experiences in the moments that matter - Brings deep vertical…
Sparkfly Selected to Transform Customer Engagement Systems for Round Table Pizza Business Wire Feb 2, 2022 Sparkfly, an award-winning retail technology solutions company that helps innovative restaurants and merchants unify customer…
Talkdesk Appoints Tom Reilly to Board of Directors Business Wire Feb 2, 2022 Contact center industry disruptor gains transformational leader with deep expertise in driving execution of fast-growth companies…
The Trade Desk Announces Key Leadership Appointments Business Wire Feb 2, 2022 Michelle Hulst named Chief Data Officer; Samantha Jacobson becomes EVP and Chief Strategy Officer; Jed Dederick to EVP and Chief…
Valmont Transforms the Coating Industry with a Connected Customer Experience Business Wire Feb 2, 2022 Valmont® Coatings Launches VCC Max, an Industry Exclusive that Connects Customers to the Entire Process, Offers Greater Access to…
Top 5 Must Have Productivity Tools for Businesses Staff Writer Feb 1, 2022 If you find yourself weary of depending solely on emails to oversee projects or address day-to-day work matters and wish to grasp…
Content Guru and FourNet Join Forces In New Partnership Business Wire Feb 1, 2022 Contact centre and customer experience technology leader, Content Guru, announced its new partnership with FourNet, the…
Yext Becomes First Federated AI Search Integration in the Freshworks Marketplace PR Newswire Feb 1, 2022 Yext, Inc., the AI Search Company, announced a new integration with Freshdesk, a customer experience solution that provides…