Customer Experience

Salsify, the Commerce Experience Management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to…

iQmetrix, North America’s leading provider of telecom retail management software, has announced that it has entered into a…

Verint®, The Customer Engagement Company, announced that it has received top scores in multiple customer satisfaction categories…

AI-powered recommendations increase Black Friday new user order rates by 150% compared to the previous period Algolia, the…

CommX Was Founded by Bloomreach, Fast, Mirakl, ShipBob, and Sinch, and is Fueled by Insights From CommerceNext Leading…

ChurnZero named one of the best places to work based on growth, reputation, and employee satisfaction ChurnZero, a leading…

- 88% of respondents consider delivering an outstanding customer experience (CX) an important goal with 38% expecting top-line…

Kristen Robinson Brings Expertise in Employee Experience, Global Talent Management, and Diversity, Equity and Inclusion Verint,…

Sargeant to lead marketing initiatives to expand global market adoption of the AlphaSense platform, already used by most of…

Company Plans to Host SX Live, the First Industry Conference Focused on the Support Experience, April 5-7\ SupportLogic,…