Customer Experience

Avaya, a global leader in solutions to enhance and simplify communications and collaboration, announced results of an online…

net2phone strengthens its position as a leading provider of cloud communications and collaboration solutions  net2phone, a…

Your valued customers and audience yearn for valuable content that emanates effortlessly and authentically from your business,…

The ad tech business is experiencing an identity crisis as a result of the elimination of the third-party cookie. Universal…

Globally recognized Martech SaaS Company, Netcore Cloud, announced its inclusion in Forrester's "Now Tech: Real-Time Interaction…

Existing partnership expands to resell Glia as an integrated part of the core Duck Creek Platform Duck Creek Technologies, a…

Pryon named to KMWorld 100 Companies that Matter in Knowledge Management in 2022 Pryon, the artificial intelligence (AI)…

Streamlining the contract process helps to eliminate potential friction points and boost efficiency Corporate attorneys are…

Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent…

 ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, was…