Customer Experience

With the combination of customer experience insights and journey orchestration, organizations can have a single view of the…

CCaaS Innovator Introduces Online Purchasing, Pay-as-you-go Pricing, Bring-your-own-carrier, and $39 SMB Promotion UJET Inc.,…

Metaverse Shopping Company raises $50k+ in the first week Valorabien, the one-stop-app integrating the world’s main markets for…

The leader in customer experience automation (CXA) achieves strong momentum into Q1 2022 with positive customer satisfaction, new…

New product that assures reliable customer experience while driving significant cost savings, increasing efficiency and reducing…

Helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an…

Apple and Nike veteran Eamon McErlean joins ServiceNow to lead product accessibility design and innovation ServiceNow, the…

TransUnion report identifies key behavioral changes and new opportunities as millions of Americans go online for critical…

Leading Customer Experience AI Provider Highlights Top 10 Chatbot Trends, Alongside Predictions for 2023 and Beyond Boost.ai, a…

Actifai, an AI software-as-a-service provider for cable and telecom companies, has expanded its partnership with Cogeco Connexion,…